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Privacy policy.

Effective Date: 01-11-2025
Last Revised: 01-11-2025

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1. Introduction

Welcome to The Club Cards (“we”, “our”, “us”). We are part of Sharda Patterns, located in Mumbai, Maharashtra, India. This Privacy Policy describes how we collect, use, store, disclose and protect personal data of visitors (“you”, “your”) to our website (https://www.theclubcards.com) and related services. We are committed to protecting your privacy and complying with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other relevant regulations.

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2. What information we collect

We may collect:

  1. Personal data you provide: Name, email address, postal address, telephone / WhatsApp number, company name, job title, when you fill forms (such as enquiry, quote, start-project) or communicate with us.
  2. Technical / usage data: IP address, device type, browser type, operating system, pages visited, length of visit, referring/exit pages, and similar analytic data collected via cookies or similar technologies.
  3. Third-party / automated data: If you link or interact with third-party services (e.g., Google Analytics, social media plugins), we may receive information from those services.
  4. Optional data: If you upload artwork files, we may collect metadata about those files, and possibly contact information for delivery/invoicing purposes.

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3. How we use your information

We may use your data for the following purposes:

  1. Respond to your enquiries, provide quotes, process your project requests.
  2. Manage your relationship with us (communication, updates, service improvement).
  3. Improve our website and services (analytics, usability, marketing).
  4. Send you updates, offers or newsletters (if you opt in).
  5. Comply with legal obligations, enforce our rights, detect or prevent fraud.

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4. Legal basis for processing

In line with the DPDP Act, your data is processed because:

  1. You have provided consent (for marketing or contact).
  2. Processing is necessary for legitimate interests (e.g., servicing your enquiry, project fulfilment).
  3. We are meeting our legal obligations (e.g., tax/compliance record-keeping).
  4. It is necessary for performance of a contract (once you engage with us for a custom deck project).

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5. Data sharing and disclosure

We may share your personal data with:

  1. Our service providers and subcontractors (printing, logistics, mailing, IT hosting).
  2. Third-party analytics or marketing providers.
  3. Legal or regulatory authorities if required by law or to protect rights.

We do not sell your personal data to any third party for their own marketing purposes.

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6. Cookies and tracking technologies

We use cookies, web-beacons and similar technologies to:

  1. Understand site usage and improve our site.
  2. Provide certain functionalities (e.g., remembering preferences).

If you wish, you can disable cookies via your browser settings, but this may reduce website functionality.

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7. Data retention

We retain your personal data only as long as necessary for the purpose it was collected, or to comply with applicable laws. For example, project-related contact and delivery data may be retained for audit, warranty or legal purposes (commonly up to 7 years) unless you request deletion.

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8. Your rights

Under the DPDP Act (and applicable laws) you have rights to:

  1. Request access to your personal data.
  2. Request correction or updating.
  3. Request deletion or anonymisation (subject to legal/contractual retention requirements).
  4. Withdraw consent (if processing is based on consent) - this will not affect prior lawful processing

To exercise these rights, contact us at contact@theclubcards.com or via our contact page.

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9. International transfers

If we transfer your data outside India (for example for hosting or analysis), we will implement appropriate safeguards in line with applicable laws (such as binding contracts, encryption, etc.).

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10. Security

We use reasonable organisational, technical and administrative measures to protect your personal data. However, no internet transmission is completely secure - we cannot guarantee absolute security.

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11. Children

Our website and services are not directed to children under 18. If you believe we have collected data from a child under 18 without parental consent, contact us and we will take steps to delete it.

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12. Changes to this Policy

We may update this Privacy Policy periodically. We will revise the “Last Revised” date, and we may/may not notify you by posting the updated policy on our website. Your continued use constitutes your acceptance of the new terms.

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13. Contact details

If you have any questions or complaints regarding this Policy, contact us at:
The Club Cards Division
Sharda Patterns, Mumbai, Maharashtra, India
Email: contact@theclubcards.com

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