Questions we get asked the most.
General FAQs.
(ordering, production, payments, shipping)
If you want directly want to place an order, you can call us at +91 908 2256 770. We'll walk you through the process and accept your order right away.
If you want a quote, that can be done by going to Start Project. Fill the form. Upload any artwork. We’ll get back to you with an estimate and the next steps.
Our MOQ differs based on the type of Custom Deck. For Customized Playing Cards, our order quantity starts at around 150 decks, 1000 for flashcards (Educational Aids) and 300 for Customized Card Games.
For some special builds, we may need a higher minimum. We’ll confirm this when we get in touch with you.
Yes, we can accommodate rush orders. Kindly specify that in the Start Project form or let us know directly at +91 908 2256 770. Rush timeline order will be more costly and need approval.
We accept bank transfer and major card payments. We require a deposit to start production; final payment is taken before shipping.
Yes. We offer paid samples. Kindly reach out to us directly at +91 908 2256 770 and we'll quote the cost and estimated lead time.
Preferred: vector files (AI, EPS, PDF with fonts outlined). Also accept high-res PNG/JPG (300 dpi) for photos. Use CMYK color and include bleed (we provide dielines).
PS: If you're stuck, directly send us the file and we'll take it from there :)
Yes. We provide downloadable templates for each size and tuck box on the Resources page. Each template consists of a detailed guide that walks you through the entire template and how to use it.
We print to CMYK. We can match Pantone where possible, but exact matches vary by material. Tell us if color match is critical.
Yes, a custom printed tuck box is included with every deck by default.
You must own or have permission for all artwork you submit. We will ask you to confirm ownership when we sign the project contract.